Frequently Asked Questions
On your journey to unlocking your best self, you’re bound to have some questions! We’ve rounded up the most frequently asked questions so you can easily find what you’re looking for.
Have a question that isn’t answered? Your coach is always here to help! Connect with your coach or our customer service team anytime: 1-866-706-4042
Does Jenny Craig Work?
Yes, Jenny Craig works! For almost 40 years, we’ve helped millions of people lose weight and reach their goals. Our weight loss success stories are living proof!
Research also proves the effectiveness of the Jenny Craig program:
Nutr. Diabetes 11, 6 (2021)
Structured programs that include regular in-person meetings, education, and a holistic approach — result in the best weight loss.
Regularly meeting with a weight loss expert can help people lose 3x more weight than dieting on their own.
JAMA. 2010 Oct 27;304(16):1803-10
How does Jenny Craig work?
Jenny Craig takes the guesswork out of weight loss by giving you everything you need to succeed!
You’ll get all of your meals and snacks, personal weight loss coaching, a supportive community, flexible delivery options and more. Our menu plans are designed by dietitians to help you lose weight and maximize your nutrition.
Our comprehensive program includes:
- A full week of chef-crafted meals, snacks and desserts
- NEW Recharge Bars
- Personal weight loss coaching
- Free shipping*
- No membership fees
Coaching is included! Meet one-on-one with your coach each week — by phone or safely in-person — for personalized feedback, weight loss guidance, custom meal planning and more. Learn more about how our weight loss plan works.
Where is my nearest Jenny Craig location?
Find your nearest Jenny Craig center here.
Can I do Jenny Craig if I have diabetes?
Yes, Jenny Craig has a diabetic weight loss plan specifically designed for individuals with Type 2 diabetes. With all the benefits of the classic Jenny Craig program, you can lose weight to improve your glycemic control.
In a one-year trial of 225 men and women:^
- Participants following the lower carbohydrate menu lost 9% of their weight, as compared to 2.5% for usual care
- Participants reduced HbA1c to 6.6% as compared to 7.5% for usual care, while showing greater improvements in HDL cholesterol and triglycerides
- 72% of Jenny Craig participants reduced or eliminated insulin use
We recommend members consult their physician before starting the meal plan and throughout the program to discuss any modification needed regarding medications, blood glucose goals and physical activity plans.
^Diabetes Care 2014;37:1573-80 DOI 10.2337/dc13-2900
Does Jenny Craig work for all ages?
Jenny Craig is designed for ages 13 and up! Your coach will make sure you are on the correct menu plan and calorie level to optimize your weight loss and reach your goals.
Adolescents between the age of 13-17 can follow our Jenny Craig Classic menu, as long as they do not have any health conditions other than seasonal allergies or asthma and have their parent’s permission.
Our bodies and metabolism change as we age. At Jenny Craig, we help you reach your weight loss goals whether you’re a new mom or postmenopause. Our weight loss coaches will customize your plan based on your individual needs.
Can men do Jenny Craig?
Don’t let the name mislead you! Jenny Craig’s weight loss program for men works! With a game plan that tells you exactly what to eat and when, food that’s ready when you are, and private one-on-one coaching with your weight loss coach, we’ve created a weight loss program that’s perfect for both men and women. Take it from our male members who have been incredibly successful on the Jenny Craig program.
Can I really do Jenny Craig anywhere?
Whether you’re too far from a center or just want the flexibility of speaking to your coach from the comfort of your own home, we can make that happen. Get the same great one-on-one support over the phone with your food delivered right to your door. Flexible delivery options available! No matter where you are, Jenny Craig can work for you. Get Started.
What can I expect from Jenny Craig food?
We’re committed to providing you with nourishing meals made with high-quality ingredients for a healthier lifestyle. Our menu features your favorite foods in smart portions including pasta, burgers, pizza, ice cream, and so much more. All of our premium chef-crafted dishes are made with high-quality ingredients, contain no added artificial sweeteners or colors, and are 300 calories or less. Our foods follow established nutritional guidelines and are developed by our team of nutritionists, registered dietitians and food science experts. With nearly 100 menu items, there’s a ton of variety. Learn more.
What does Jenny Craig support look like?
Your dedicated coach is an important piece to successful weight loss! The one-on-one accountability and motivation, paired with a menu designed to help you maximize your weight loss, is what sets Jenny Craig apart. You’ll meet with your coach once a week, at a center or over the phone, to plan out your week. Have an upcoming event? Your personal weight loss coach will provide you with strategies for staying on track. Together, you’ll overcome obstacles, take on challenges, and celebrate successes.
Why is a Jenny Craig consultant important?
Regularly meeting with a weight loss expert can help you lose 3x more weight than dieting on their own!^
Your Jenny Craig coach is a weight loss expert and is there to guide you along your journey. They’ll keep you focused and motivated to reach your goal, help track your progress, customize the program for your lifestyle, help you overcome any obstacles, and teach you successful weight loss strategies.
^JAMA. 2010 Oct 27;304(16):1803-10
What other health benefits can I experience?
When you lose weight, you can experience incredible benefits beyond the scale. Research shows when people lose just 5-10% of their body weight they can:^
- Improve blood pressure
- Lower blood sugars
- Decrease cholesterol
Our newest and most effective program, Max Up, was designed with these essential health benefits in mind. Research shows members can experience amazing weight loss results and lower their blood sugar levels after just 8 weeks!*
What is Max Up?
Max Up is Jenny Craig’s newest, most effective and holistic weight loss program ever! You can lose up to 18 pounds and 5 inches off your waist in your first 4 weeks.^
The program combines great-tasting food, NEW activity plans and quality of life assessment, 1:1 coaching, powerful science and digital tools for the best results!
Breakfast, lunch, dinner, snacks, desserts and Recharge Bars are all included as part of the program. Plus, you’ll get 1:1 support from a personal weight loss coach to help you lose 3X more weight than dieting on your own.§ Connect by phone or safely in-person.
^First 4 weeks only. Average weight loss in a study was 15 pounds and average waist size reduction was 3 inches for those who completed the program.
§ JAMA. 2010 Oct 27;304(16):1803-10
How much does Jenny Craig cost?
Jenny Craig offers meal plans starting as low as $13.99 a day. The cost of our complete program, Max Up, is $23.80 a day. Start Max today and get a special limited time offer!
Jenny Craig offers meal plans starting as low as $13.63 a day. The cost of our complete program, Max Up, is $24.73 a day. Start Max today and get a special limited time offer!
There are no membership fees and we offer flexible delivery options. View all of our plans.
Can I do Jenny Craig while breastfeeding?
We require that mothers of infants wait until their baby is at least 6 weeks old to enroll, even if you’re not breastfeeding. Nursing mothers follow a modified calorie level based on the child’s age and frequency of breastfeeding.
Best workout to follow while on Jenny Craig?
While exercise is not required on the Jenny Craig program, adding activity to your day is an excellent way to support an overall healthy lifestyle. Your coach will help you personalize your plan — so you can choose an exercise routine that you enjoy and one that fits your schedule!
What happens after I lose the weight?
Our goal is not just to help you lose weight, but to teach you healthy habits that last a lifetime so you can learn how to keep it off. With Jenny Craig, you’ll learn about proper portion sizes, smart food choices, self-care and physical activity. Maintaining your weight and healthy lifestyle are the keys to your long-term success. Once you reach your goal weight, Jenny Craig will continue to support you through our Maintenance Program. You’ll continue receiving advice and motivation from your coach while incorporating some of your favorite Jenny Craig foods into your diet. This program is the best tool to help you build your confidence and knowledge of the healthy habits you’ll continue using long after you’ve achieved your goal.
Here’s what you can expect from the Maintenance Program:
- Receive personalized weight maintenance consultations
- Enjoy a new maintenance menu
- Learn how to manage your stress
- Add physical activity to your day
- Transform your way of thinking
Learn more about our Maintenance Program!