Frequently Asked Questions
Jenny Direct®
Our convenient at-home plans get you on the road to weight loss success from the comfort of your own home!
- How does the at-home Jenny Direct® Program work?
- How are foods shipped?
- How do my weekly phone consultations work?
- Who can join the Jenny Direct® Program?
- What should I do when I receive my shipment?
- Do you automatically reship me the food?
- Is my Jenny Direct® membership transferable to a Jenny Craig Centre?
Q: How does the at-home Jenny Direct® Program work?
A: Jenny Direct®, Jenny Craig's easy at-home weight loss Program, offers the same great food, tools and personal support as Jenny Craig Local Centres, with the added convenience of having your delicious Jenny Cuisine™ and Program materials delivered directly to your door, plus the cost of shipping (Less than $2 per day). With Jenny Direct®, you'll get:
- One-on-one Weekly Phone Support
Each week, you'll speak privately with your trained Consultant via phone to plan your weekly menu and activities, discuss strategies to overcome challenges along the way, and celebrate your successes. A pivotal part of the Jenny Craig Program, these weekly consultations play a major role in our clients' successes. - Convenient Food Delivery – Straight to Your Door
You'll order your Jenny's Cuisine™ from your Consultant and receive it right at your door, in two or four-week increments via Fed Ex (plus the cost of shipping). - A Fit for the Busiest Lifestyles
If you have a busy schedule, travel frequently, or live far from a Local Centre, Jenny Direct® provides all the benefits of Jenny Craig in the convenience of your own home. Wherever your busy life takes you, Jenny Direct® is there for you – when and how you need it!
Learn more about Jenny Direct®.
Q: How do my weekly phone consultations work?
A: Each week, you'll speak with your personal Consultant for a 15-minute, private consultation. He or she will help you monitor your weight loss progress; encourage you to set personal goals to build a healthy relationship with food, lead an active lifestyle and add balance to your life; provide strategies to handle challenging situations such as dining out, traveling and unplanned changes; and also help you select satisfying and convenient weekly menus that fit into your lifestyle.
Q: Who can join the Jenny Direct® Program?
A: Basically anyone who would qualify for one of our Local Centre Programs and who prefers to lose weight from the convenience and privacy of their own home! Jenny Direct® is available to clients in all US territories and Canada. We also service APOs for the military.