Full Version: can't access menu planner
I hadn't used the menu planner for a while, but when I tried to access it yesterday, it tells me I need to update my profile (or words to that effect) and when I do, it just takes me in a circle and I still end up with it saying to update my profile, etc. I have an account, I've entered the centre # and my acct #. I am logged in, but just can't get into the menu planner. What next--help!
QUOTE(Gal220 @ Apr 12 2009, 08:50 AM) 
I hadn't used the menu planner for a while, but when I tried to access it yesterday, it tells me I need to update my profile (or words to that effect) and when I do, it just takes me in a circle and I still end up with it saying to update my profile, etc. I have an account, I've entered the centre # and my acct #. I am logged in, but just can't get into the menu planner. What next--help!
I apologize for the inconvenience you are experiencing with the website. I recommend you call 1-800-JennyCare (1-800-536-6922) and they should be able to get your account straightened out quickly. If you have further questions or need further assistance, please let us know.
Kind Regards,
JCWM
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